Refund and Returns Policy
Return and Refund Policy:
Thank you for choosing ReadyNet.in. We value your satisfaction and strive to provide the best products and services. Please read our return and refund policy carefully, as it contains important information regarding your purchases.
- Digital Products:
Due to the digital nature of most of our products, we do not offer return or exchange options for purchases made on our platform, except for freelancing projects. We recommend thoroughly reviewing the product details and descriptions before making a purchase.
- Freelancing Projects:
For freelancing projects, we have a partial refund policy in place. If we fail to complete your project within the specified delivery time frame, you are eligible to claim a partial refund. The refund claim must be made within 7 days after the expiration of the project delivery end date, which refers to the date we initially promised to deliver the completed content or project.
- If we deliver the freelancing project before the project delivery end date, the customer will not be eligible for a refund.
- If the project delivery end date has passed without project completion, you can initiate a refund claim within 7 days after the end date.
- Delivery Time:
a. The delivery time for client freelancing projects varies depending on the nature and length of the project. Delivering the completed project typically takes 2 to 30 working days.
b. The specific delivery time for each project is mentioned within the product description or short description. Clients are advised to review this information before making a purchase.
c. The project delivery time starts from the date of payment made by the customer.
a. We provide a guarantee that if we fail to complete the client’s project within the given time frame, we will refund the client’s amount in full.
b. This guarantee applies only to freelancing project completion duration, and not to any additional features or services.
- Physical Product Delivery:
a. Please note that our website platform is solely for digital products, and we do not deliver any physical products to the customer’s doorstep.
b. We are not responsible for any misunderstanding or confusion regarding the delivery of physical products as our services are limited to digital products only.
- Sale items :
Sale items cannot be refunded.
To initiate a refund claim for freelancing projects, please contact our customer support team. We will carefully review the progress and work completed up to that point to determine the partial refund amount.
If you have any questions or concerns regarding our return and refund policy, including the policy for digital products or freelancing projects, please feel free to reach out to our customer support team. We are here to assist you and address any queries you may have.
Thank you for choosing ReadyNet.in. We appreciate your understanding of our policies and our commitment to delivering exceptional products and services.
Once your refund request is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Contact us at email@example.com for questions related to refunds and returns.